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Our Take on Link Interactive
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Last Updated: July 2025
Link Interactive was founded in 1952, originally as Mountain Alarm, and offers a robust home security system with a variety of features available to users. The company is in partnership with Alarm.com to provide smart home security solutions to its many satisfied customers. A family-owned and operated company, Link Interactive has earned an A+ rating with the Better Business Bureau. The company has also been certified by Underwriter's Laboratory, the Central Station Alarm Association, and the New York City Fire Department.
Packages & Pricing
Link Interactive provides a completely wireless security system for today's modern homeowner. In addition to 24/7 monitoring, fully customizable options and alerts via email and text, Link Interactive offers excellent home automation and security products from some of the industry's top name brands.
A truly customizable home monitoring system, Link Interactive offers several categories of devices and products so that you can tailor your experience to meet their unique needs.
Intrusion sensors
Link Interactive offers a range of sensors including glass break sensors, recessed window sensors, door sensors, tilt door sensors, motion sensors, recessed door sensors, image sensors and more. These are all designed to alert the professional monitoring system in the event that someone tries to enter the customer's home.
Control panel
Easy to use and fully interactive, the Link Interactive control panel contains innovative features. With the ability to monitor your entire home, the control panel is responsive to voice commands and can provide information such as zone descriptions, emergencies, status, alarms and more.
Security cameras
In order to provide the best quality experience for their customers, Link Interactive offers a variety of indoor and outdoor high-definition (HD) cameras that respond to motion. Each of these cameras is monitored by Link Interactive’s 24/7 professional security monitoring center.
Environmental sensors
Link Interactive understands that home security spans more than just a potential break-in. The ability to detect the presence of a disaster -- such as smoke, carbon monoxide, flood and more -- and alert the homeowner has the potential to save both lives and the property itself.
Home automation
The Link Interactive app puts powerful features in the palm of your hand. With the intuitive Alarm.com app, you gain an instant snapshot of your security and home automation systems along with the convenience of one-touch control.
Link Interactive offers a 30-day trial period that starts from the day you receive their equipment. This is included in the company's standard two-year warranty contract. You can cancel your service with Link Interactive within three years and receive 100% of your remaining contract.
Installation
When choosing Link Interactive as your home security monitoring company, you don't have to worry about coordinating your schedule so that you can be home for installation. Instead, you can install it yourself whenever you’d like.
Link Interactive provides a host of customer support options to help you along the way. Once the Link Interactive system is installed, it can be relocated if you decide to move, expand your home or another other life change occurs.
All the Link Interactive sensors can be pre-programmed, so all you need to do is place them where they are needed. The convenient "peel and stick" setup means that there is no drilling or wires needed.
Security & Monitoring Services
Link Interactive offers three tiers of security monitoring plans. Customers can choose from a one, two or three-year monitoring plan.
Standard Plan
Priced at $30.99 per month, the standard security plan for Link Interactive offers 24/7 emergency monitoring of your security devices and sensors. These include those that monitor environmental factors like flood, carbon monoxide and fire, as well as motion and entry.
Gold Plan
For a $39.99 monthly fee, the Link Interactive gold plan includes everything in the standard plan and adds compatibility with smartphones. This allows you to monitor and adjust your security system remotely, as well as receive text alerts. This plan also adds home automation and two-way voice interaction.
The elite plan costs $44.99 each month and includes everything found in the gold plan with the added benefit of video security.
Mobile app & Smart Home Features
The Link Interactive app allows you to control and monitor a range of security and smart home features. It is also compatible with Google Assistant, Z-Wave, IFTTT and ZigBee.
Help & Support
Link Interactive provides a variety of options for help and support during all stages of the process -- before, during and after installation. Customers can choose to interact with their professional security experts via email, live chat, phone or video. The company also offers an extensive selection of installation tutorials and interactive demos on its website.
Bottom Line Summary
If you’re looking for a way to tailor a security system to your unique needs while still being backed by a reliable professional monitoring system, look no further than Link Interactive. With its entirely-wireless and cellular service, Link Interactive makes it easy to integrate its system with existing security features and transfer it to a new home if moving is in your future.
Link Interactive was founded in 1952, originally as Mountain Alarm, and offers a robust home security system with a variety of features available to users. The company is in partnership with Alarm.com to provide smart home security solutions to its many satisfied customers. A family-owned and operated company, Link Interactive has earned an A+ rating with the Better Business Bureau. The company has also been certified by Underwriter's Laboratory, the Central Station Alarm Association, and the New York City Fire Department.
Packages & Pricing
Link Interactive provides a completely wireless security system for today's modern homeowner. In addition to 24/7 monitoring, fully customizable options and alerts via email and text, Link Interactive offers excellent home automation and security products from some of the industry's top name brands.
A truly customizable home monitoring system, Link Interactive offers several categories of devices and products so that you can tailor your experience to meet their unique needs.
Intrusion sensors
Link Interactive offers a range of sensors including glass break sensors, recessed window sensors, door sensors, tilt door sensors, motion sensors, recessed door sensors, image sensors and more. These are all designed to alert the professional monitoring system in the event that someone tries to enter the customer's home.
Control panel
Easy to use and fully interactive, the Link Interactive control panel contains innovative features. With the ability to monitor your entire home, the control panel is responsive to voice commands and can provide information such as zone descriptions, emergencies, status, alarms and more.
Security cameras
In order to provide the best quality experience for their customers, Link Interactive offers a variety of indoor and outdoor high-definition (HD) cameras that respond to motion. Each of these cameras is monitored by Link Interactive’s 24/7 professional security monitoring center.
Environmental sensors
Link Interactive understands that home security spans more than just a potential break-in. The ability to detect the presence of a disaster -- such as smoke, carbon monoxide, flood and more -- and alert the homeowner has the potential to save both lives and the property itself.
Home automation
The Link Interactive app puts powerful features in the palm of your hand. With the intuitive Alarm.com app, you gain an instant snapshot of your security and home automation systems along with the convenience of one-touch control.
Link Interactive offers a 30-day trial period that starts from the day you receive their equipment. This is included in the company's standard two-year warranty contract. You can cancel your service with Link Interactive within three years and receive 100% of your remaining contract.
Installation
When choosing Link Interactive as your home security monitoring company, you don't have to worry about coordinating your schedule so that you can be home for installation. Instead, you can install it yourself whenever you’d like.
Link Interactive provides a host of customer support options to help you along the way. Once the Link Interactive system is installed, it can be relocated if you decide to move, expand your home or another other life change occurs.
All the Link Interactive sensors can be pre-programmed, so all you need to do is place them where they are needed. The convenient "peel and stick" setup means that there is no drilling or wires needed.
Security & Monitoring Services
Link Interactive offers three tiers of security monitoring plans. Customers can choose from a one, two or three-year monitoring plan.
Standard Plan
Priced at $30.99 per month, the standard security plan for Link Interactive offers 24/7 emergency monitoring of your security devices and sensors. These include those that monitor environmental factors like flood, carbon monoxide and fire, as well as motion and entry.
Gold Plan
For a $39.99 monthly fee, the Link Interactive gold plan includes everything in the standard plan and adds compatibility with smartphones. This allows you to monitor and adjust your security system remotely, as well as receive text alerts. This plan also adds home automation and two-way voice interaction.
The elite plan costs $44.99 each month and includes everything found in the gold plan with the added benefit of video security.
Mobile app & Smart Home Features
The Link Interactive app allows you to control and monitor a range of security and smart home features. It is also compatible with Google Assistant, Z-Wave, IFTTT and ZigBee.
Help & Support
Link Interactive provides a variety of options for help and support during all stages of the process -- before, during and after installation. Customers can choose to interact with their professional security experts via email, live chat, phone or video. The company also offers an extensive selection of installation tutorials and interactive demos on its website.
Bottom Line Summary
If you’re looking for a way to tailor a security system to your unique needs while still being backed by a reliable professional monitoring system, look no further than Link Interactive. With its entirely-wireless and cellular service, Link Interactive makes it easy to integrate its system with existing security features and transfer it to a new home if moving is in your future.
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